Bilingual Medical Office Front Desk Specialist (Mon-Fri)

Page Mechanical Group, Inc.; Conroe (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare organization in Conroe, Texas, is seeking a Medical Office Specialist to be the first point of contact for patients, ensuring smooth daily operations. In this role, you will manage appointments, maintain patient relations, and perform administrative tasks, requiring strong customer service and bilingual skills. Join our team to make a difference in patients' healthcare experience every day!

Qualifications

• Exceptional customer service skills required.
• Bilingual proficiency in English and Spanish required.

Responsibilities

• Building positive relationships with patients and providers.
• Managing the appointment system efficiently.
• Conducting proactive appointment reminders and pre-visit planning.
• Handling telephone communications professionally.
• Executing a smooth check-in process.
• Performing thorough insurance verification.
• Facilitating a seamless check-out experience.
• Managing document needs through copying and faxing.
• Processing payments accurately.

Skills

Customer service skills

Bilingual (English and Spanish)

Education

High School diploma or GED

Job description

A healthcare organization in Conroe, Texas, is seeking a Medical Office Specialist to be the first point of contact for patients, ensuring smooth daily operations. In this role, you will manage appointments, maintain patient relations, and perform administrative tasks, requiring strong customer service and bilingual skills. Join our team to make a difference in patients' healthcare experience every day!