In-Clinic Family Welcome Associate

Behavior Treatment & Analysis Inc.; Richmond (CA); On-site; USD 30,000 - 45,000; Part time

Job summary

Behavior Treatment & Analysis Inc. is looking for a motivated In-Clinic Family Welcome Associate in Richmond, CA. In this role, you will be the first point of contact for clients, requiring excellent customer service skills along with advanced proficiency in both Spanish and English.

Your responsibilities include greeting guests, managing phone calls, and supporting administrative tasks. A high school diploma and familiarity with Microsoft Office Suite are essential. Join our friendly team to help create a welcoming environment for our clients.

Qualifications

• Strong customer service-oriented personality.
• Experience in a Front Desk Representative or similar role preferred.
• Ability to manage office equipment effectively.

Responsibilities

• Greet guests and assist them with their visit.
• Address client queries and concerns.
• Manage incoming and outgoing mail.

Skills

Advanced proficiency in Spanish and English

Customer service skills

Multitasking

Organizational skills

Communication skills

Education

High school diploma

Tools

Microsoft Office Suite

Administrative software

Job description

About the In-Clinic Family Welcome Associate Position

Tuesday - Saturday: 12:00 pm - 8:00 pm.

We’re seeking a motivated and friendly In-Clinic Family Welcome Associate to join our team. From greeting clients to answering phone calls, you’ll be one of the first staff members our customers interact with, so strong customer service skills are a necessity.

If you’re interested in working as an In-Clinic Family Welcome Associate for us, read on to see what we’re looking for.

In-Clinic Family Welcome Associate Responsibilities

• Greet all guests, assisting them with their visit
• Address all client queries and concerns
• Answer all phone calls, redirecting calls to the proper party as needed
• Manage incoming and outgoing mail, including packages
• Monitor office supply inventory and order supplies, including special requests from staff
• Keep a neat and tidy front desk area
• Check, sort, and forward general inbound emails
• Provide additional administrative support as needed, including file management and making travel arrangements for executives

In-Clinic Family Welcome Associate Requirements

• Advanced proficiency in Spanish and English, both spoken and written.
• Previous experience in a Front Desk Representative or similar role preferred
• High school diploma
• Proficient with Microsoft Office Suite
• Experience with scheduling and administrative software.
• Ability to use office equipment, including printers, fax machines and scanners
• Superb multitasking and organizational skills
• Great problem-solving skills
• A friendly, customer service-oriented personality
• Fantastic communication skills