Patient-Centered Front Desk Coordinator

Health Plus Management, LLC.; Village of Westbury (NY); On-site; USD 20,000 - 29,000; Full time

Job summary

Health Plus Management is seeking a Front Desk Coordinator to greet patients, schedule appointments, answer phones, and manage administrative records at our Long Island and NYC locations. The role emphasizes patient-friendly service and strict privacy standards.

The position requires 1+ year of medical office experience, familiarity with EMR systems, and strong communication skills. Typical schedule is Monday–Friday, 8am–4:30pm, with an $18/hour pay rate.

Qualifications

• Medical administrative experience (1+ years) preferred
• Experience with medical insurance/verification is a plus
• Knowledge of medical terminology & procedures
• Experience with EMR preferred
• Proficient in Microsoft Word and Excel

Responsibilities

• Greet patients and create a welcoming front desk environment
• Answer phones, take messages, and relay information professionally
• Obtain and file patient charts and assist patients as needed
• Maintain daily office operations per SOPs and guidelines
• Support team by covering daily tasks as needed
• Protect patient privacy and HIPAA compliance
• Navigate NextGen to access patient information
• Confirm appointments and collect co-pays as required
• Assist in opening and closing procedures of the office
• Maintain reception area and provide comfort to patients

Skills

Bilingual English/Spanish

Verbal communication

Written communication

Customer service

Organizational skills

Time management

Multitasking

Tools

EMR

Microsoft Word

Microsoft Excel

Job description

Health Plus Management is seeking a Front Desk Coordinator to greet patients, schedule appointments, answer phones, and manage administrative records at our Long Island and NYC locations. The role emphasizes patient-friendly service and strict privacy standards.

The position requires 1+ year of medical office experience, familiarity with EMR systems, and strong communication skills. Typical schedule is Monday–Friday, 8am–4:30pm, with an $18/hour pay rate.