Bilingual Front Desk Coordinator - Medical Office (PT)

Physical Therapy; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Physical Therapy in Queens, NY is hiring a Front Desk Receptionist for our busy outpatient clinic. The position is full-time with an hourly wage of $18–$25, starting immediately. You will greet patients, answer phones, schedule appointments, and assist with insurance verification and authorizations.

We value reliability, organization, and friendly service. English communication is essential; Spanish speaking is a plus. Prior medical office experience is helpful but training is available.

Qualifications

• Experience in a medical office or physical therapy front desk preferred.
• Knowledge of Medicare/Medicaid no-fault and workers’ compensation is a plus.
• Experience with EMR systems such as WebPT is a plus.
• Strong communication and organizational skills.

Responsibilities

• Greet patients and provide excellent customer service.
• Answer calls, schedule appointments, and manage inquiries.
• Verify insurance eligibility, benefits, copays, and authorizations.
• Obtain and track insurance authorizations.
• Maintain patient records and documentation.
• Assist with front desk operations and administrative tasks.

Skills

Customer service

Communication

Organization

Multitasking

English proficiency

Tools

WebPT

Job description

Physical Therapy in Queens, NY is hiring a Front Desk Receptionist for our busy outpatient clinic. The position is full-time with an hourly wage of $18–$25, starting immediately. You will greet patients, answer phones, schedule appointments, and assist with insurance verification and authorizations.

We value reliability, organization, and friendly service. English communication is essential; Spanish speaking is a plus. Prior medical office experience is helpful but training is available.