Bilingual Front Desk Coordinator - Dental Office

Colonial Group; Indianapolis (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Colonial Group in Indianapolis is seeking a front desk coordinator to support dental operations. You will greet patients, verify insurance, schedule appointments, and help ensure profitable daily workflow.

The role requires bilingual Spanish, strong communication, and a proactive attitude to learn and grow, with background and drug screening as part of hiring. You will manage patient charges and assist clinical staff by communicating with patients and insurance providers.

Qualifications

• High school diploma or equivalent.
• Bilingual Spanish required.
• Strong communication skills.
• Eagerness to learn and grow.
• Background check and drug screen required.

Responsibilities

• Ensure the telephone is answered in a timely and professional fashion.
• Help ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
• Ensure all insurance is verified and communicated to clinical staff and patients.
• Ensure all financial obligations are communicated with the patient and properly noted for each procedure.
• Ensure all accounts are properly credited when payment is received.
• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
• Actively participates in recall program to ensure goals are achieved.

Skills

Bilingual Spanish

Strong communication skills

Eagerness to learn and grow

Background check and drug screen

Education

High school diploma

Job description

Colonial Group in Indianapolis is seeking a front desk coordinator to support dental operations. You will greet patients, verify insurance, schedule appointments, and help ensure profitable daily workflow.

The role requires bilingual Spanish, strong communication, and a proactive attitude to learn and grow, with background and drug screening as part of hiring. You will manage patient charges and assist clinical staff by communicating with patients and insurance providers.