Bilingual Front Desk Concierge for Patient Care

Avance Care; Charlotte (NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Avance Care in Charlotte, NC is seeking a friendly Front Desk team member to greet patients, verify information, schedule, and coordinate visits in a fast-paced clinic.

Candidates with a related degree and at least one year of Medical Front Desk experience are encouraged to apply; the role offers weekday shifts, a comprehensive benefits package, and opportunities to grow within a growing primary care network.

Qualifications

• One year of Medical Front Desk experience preferred.
• Related degree preferred.
• Strong verbal and written communication.
• Ability to maintain confidentiality and integrity.

Responsibilities

• Meet, greet, and assist patients promptly and professionally.
• Set up new patients and update information in the EMR.
• Schedule and reschedule appointments and coordinate walk-ins.
• Answer phone calls and relay messages.
• Maintain the front desk and reception area in an organized manner.
• Collect co-payments, deductibles, and co-insurances.
• Process referrals and provide accurate information to patients.
• Balance cash register and ensure accurate payments.
• Explain fees, services, and clinic policies.

Skills

Medical front desk

Customer service

Education

Related degree

Tools

EMR system

Job description

Avance Care in Charlotte, NC is seeking a friendly Front Desk team member to greet patients, verify information, schedule, and coordinate visits in a fast-paced clinic.

Candidates with a related degree and at least one year of Medical Front Desk experience are encouraged to apply; the role offers weekday shifts, a comprehensive benefits package, and opportunities to grow within a growing primary care network.