Bilingual Front Desk (Cicero)

Dental Dreams LLC; Cicero (IL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Job summary

Dental Dreams LLC in Cicero, IL is hiring Front Desk Receptionists to support scheduling and overall patient experience. You will greet patients, verify benefits, collect payments, and manage check-in and appointment coordination in a fast-paced dental office.

The team emphasizes strong communication and collaboration to meet monthly goals while delivering outstanding customer service in a professional environment.

Qualifications

• Bilingual Spanish required.
• Customer service experience required.
• Experience with Dentrix or Eaglesoft preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Greet and check-in patients and answer phones.
• Schedule patient appointments and manage monthly/ daily goals.
• Verify dental benefits and collect payments and co-payments.
• Create and submit insurance claims and pre-authorizations.
• Maintain accurate patient records in a fast-paced environment.

Skills

Bilingual Spanish

Customer service

Tools

Dentrix

Eaglesoft

Job description

The Role

Dental Dreams in Cicero, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.

Who Are We

Dental Dreams is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Benefits

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish)
• Customer Service experience
• Dentrix and/or Eaglesoft

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.