Bilingual Front Desk Receptionist (Kedzie)

Dental Dreams LLC; Chicago (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive compensation

Medical & Vision Insurance

Free dental treatment

PTO

401K

Life Insurance

Pet Insurance

Job summary

The Dental Clinic on Kedzie/63rd in Chicago is hiring Front Desk Receptionists to join our dedicated team. You will schedule appointments, support daily operations, and provide exceptional customer service; bilingual Spanish is highly valued.

Ideal candidates have strong communication skills, experience in customer service, and familiarity with dental/medical environments. Dentrix or Eaglesoft experience is a plus; benefits include insurance, PTO, 401(k), and complimentary dental treatment.

Qualifications

• Bilingual Spanish required or preferred for patient communication.
• Customer service experience in a professional setting.
• Dental/medical exposure preferred.

Responsibilities

• Maintain a high level of customer service at all times.
• Schedule patient appointments and manage daily goals.
• Answer phones and confirm appointments; greet patients.
• Verify dental benefits and collect payments.
• Create insurance claims and submit pre-authorizations.
• Maintain accurate patient records in a fast-paced environment.
• Keep front desk organized and professional.
• Assist with explaining treatment plans.

Skills

Bilingual Spanish

Customer Service

Dental/Medical experience

Tools

Dentrix

Eaglesoft

Job description

The Role

The Dental Clinic located on Kedzie/63rd is hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. The ideal candidate will be bilingual (Spanish) with great customer service skills.

Who Are We

KOS Services Inc. / The Dental Clinic is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Benefits

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• FREE dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance and more

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish)
• Customer Service experience
• Dental / Medical experience (preferred)
• Dentrix / Eaglesoft

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / The Dental Clinic is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.