Front Desk (Melrose Park)

Dental Dreams LLC; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical & Vision Insurance

Free dental treatment at our locations

PTO

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams LLC in Melrose Park, IL is seeking a bilingual (Spanish) Front Desk Receptionist to join our team. This role focuses on scheduling appointments, supporting operations, and delivering excellent customer service.

We value a friendly, team-oriented approach and prefer experience with dental software such as Dentrix or Eaglesoft. Training opportunities and competitive benefits are provided.

Qualifications

• Bilingual in Spanish and English.
• Customer service experience in a fast-paced environment.
• Experience with dental office software preferred (Dentrix or Eaglesoft).

Responsibilities

• Maintain a high level of customer service at all times.
• Schedule patient appointments and meet monthly/daily goals.
• Answer phones and confirm appointments.
• Greet and check-in patients.
• Verify dental benefits.
• Maintain detailed patient records.
• Collect payments and co-pays.
• Submit insurance claims and pre-authorizations to insurance companies.
• Pull patient charts for future appointments.
• Maintain a clean and professional office.
• Assist with presenting treatment plans.

Skills

Bilingual Spanish

Customer Service

Telephone etiquette

Tools

Dentrix

Eaglesoft

Job description

The Role

Dental Dreams LLC in Melrose Park, IL is now hiring bilingual (Spanish) Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service.

Who Are We

Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

Benefits

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• Free dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance and more

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish)
• Customer Service experience
• Dentrix and/or Eaglesoft (preferred)

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC i s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.