Bilingual Front Desk Receptionist (Joliet)

Dental Dreams LLC; Joliet (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Free dental care

Paid Time Off

401K

Life Insurance

Pet Insurance

Job summary

Dental Dreams LLC in Joliet, IL is hiring a Bilingual Front Desk Receptionist to join our patient-focused team. The role centers on scheduling appointments, verifying benefits, and delivering outstanding service to patients.

Responsibilities include greeting patients, answering phones, collecting payments, and maintaining accurate records in a fast-paced dental office. Fluency in Spanish is required, and experience with Dentrix or Eaglesoft is a plus.

Qualifications

• Customer Service experience
• Bilingual – Spanish required
• Dentrix and/or Eaglesoft experience preferred

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments and daily goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Verify dental benefits accurately
• Maintain detailed patient records in a fast-paced environment
• Collect payments and co-pays
• Submit insurance claims and pre-authorizations
• Pull patient charts for future appointments
• Keep the office clean and professional
• Assist with presenting treatment plans

Skills

Customer Service

Bilingual Spanish

Tools

Dentrix

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Bilingual Front Desk Receptionist (Joliet)

Full Time Clerical Joliet, Joliet, IL, US

2 days ago Requisition ID: 8530

Salary Range: $15.00 To $17.00 Hourly

The Role: Dental Dreams LLC in Joliet, ILis now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will be Bilingual - Spanish, with great customer service skills and a passion for helping others.

Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.

• Competitive compensation
• Benefits package includes:
• Medical & Vision Insurance
• FREE dental treatment at our locations
• PTO
• 401K
• Life Insurance, Pet Insurance and more

Responsibilities:

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans
  

Qualifications:

• Customer Service experience
• Dentrix and/or Eaglesoft (preferred)

We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!

KOS Services Inc. / Dental Dreams LLC i s proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.