Bilingual Front Desk & Admin Support Specialist

Montgomery County PA; Norristown (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Job summary

Montgomery County PA seeks a professional receptionist to provide front-line customer service and administrative support for the Early Learning Resource Center (ELRC). You will greet visitors, answer calls, and route inquiries to the appropriate staff while maintaining accurate records and supporting daily office operations.

The role requires strong communication skills, attention to detail, and the ability to handle diverse situations professionally.

Qualifications

• Minimum of two years of receptionist experience preferred.
• Knowledge of DHS regulations and child care program eligibility is beneficial.
• Strong written and verbal communication skills required.
• Proficient in Microsoft Office and ability to adapt to new software.

Responsibilities

• Greet visitors and direct to appropriate staff or resources.
• Answer and screen telephone calls, route inquiries.
• Receive, sort, and distribute mail and documents.
• Prepare and maintain correspondence, forms, and reports.
• Provide receptionist and administrative support for the ELRC.
• Maintain accurate records and assist with filing and organization.

Skills

Customer service

Organizational skills

Communication

Office software

Tools

Microsoft Office Suite

Outlook

Word

Excel

Teams

Job description

Montgomery County PA seeks a professional receptionist to provide front-line customer service and administrative support for the Early Learning Resource Center (ELRC). You will greet visitors, answer calls, and route inquiries to the appropriate staff while maintaining accurate records and supporting daily office operations.

The role requires strong communication skills, attention to detail, and the ability to handle diverse situations professionally.