Bilingual Front Desk & Admin Specialist

Montgomery County Pennsylvania; Norristown (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Job summary

Montgomery County is seeking a receptionist for the Early Learning Resource Center (ELRC). The role entails greeting visitors, answering calls, and providing administrative support to daily office operations.

You will ensure inquiries are answered professionally and routed to the right staff in a timely, courteous manner. Responsibilities include handling mail, processing documents, and supporting recordkeeping and office organization.

Qualifications

• Two years of receptionist experience preferred.
• Knowledge of DHS regulations (PA Code) is a plus.
• Strong organizational and communication skills required.
• Proficient in MS Office and able to adapt to new software.

Responsibilities

• Greet visitors and direct to appropriate staff in a courteous manner.
• Answer, screen, and route incoming calls and inquiries from families and providers.
• Receive, sort, and distribute mail and documents promptly.
• Prepare and maintain correspondence, reports, and office forms.
• Provide general office and clerical support for ELRC operations.
• Maintain accurate records and support document management.

Skills

Customer service

Telephone handling

Microsoft Office

Communication skills

Organizational skills

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Teams

Word

Excel

Job description

Montgomery County is seeking a receptionist for the Early Learning Resource Center (ELRC). The role entails greeting visitors, answering calls, and providing administrative support to daily office operations.

You will ensure inquiries are answered professionally and routed to the right staff in a timely, courteous manner. Responsibilities include handling mail, processing documents, and supporting recordkeeping and office organization.