Bilingual Front Desk & Admin Coordinator

Legends Global; San Juan (PR); On-site; USD 32,000 - 46,000; Full time

Job summary

Legends Global in San Juan, Puerto Rico, is seeking a front desk coordinator to manage the Coliseo switchboard, welcome visitors, schedule meetings, and direct inquiries related to events and directions. The role requires professional presence, strong customer service, and bilingual English/Spanish communication.

You will support HR with files, assist with interview calendars, and handle clerical duties, mail routing, and conference room logistics in a busy venue setting.

Qualifications

• Bachelor’s degree or an equivalent combination of education and experience.
• 1 year related experience working with the public is acceptable.
• Equivalent combination of education and experience is eligible.
• Customer service background preferred.

Responsibilities

• Professionally receives all incoming phone calls on the Coliseo switchboard, connects clients to the proper extensions, and answers questions concerning upcoming events, ticket prices, company address, directions to the company location and other related information.
• Maintains a professional, friendly, and hospitable presence in all internal and external interactions.
• WElcomes on-site visitors, determines nature of business, announces visitors to appropriate personnel, and directs visitors as needed.
• Full ownership of the Conference and Meeting Rooms. Scheduling appointments, organizing meetings, maintaining appointment diary either electronically or manually
• In charge of the Conference Room beverage inventory; receives & stores the supplies; monitors the mini fridge daily and refills as necessary.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Exercises discretion and interpretive judgment when speaking with sometimes stressful callers.
• Maintains Copy Room organized with office materials.
• Supports the Human Resources Department with the management of employee physical files.
• Assist Human Resources with employees’ initiatives including distribution, employee acknowledgments, among other HR communication
• Supports and handles phone screenings for nonexempt employees, including the management of the interview calendar.
• Perform other clerical duties as needed.

Skills

Verbal communication

Written communication

Interpersonal skills

Bilingual Spanish/English

Education

Bachelor's degree

1 year related experience

Tools

MS Word

Canvas

Outlook

Job description

Legends Global in San Juan, Puerto Rico, is seeking a front desk coordinator to manage the Coliseo switchboard, welcome visitors, schedule meetings, and direct inquiries related to events and directions. The role requires professional presence, strong customer service, and bilingual English/Spanish communication.

You will support HR with files, assist with interview calendars, and handle clerical duties, mail routing, and conference room logistics in a busy venue setting.