Bilingual Front Desk & Office Coordinator

ASM Global; Río Piedras (PR); On-site; USD 32,000 - 52,000; Full time

Job summary

Legends Global is seeking a polished front desk receptionist to professionally receive calls on the Coliseo switchboard, connect clients, and provide information on events, ticket prices, and directions to the company location. You will greet on-site visitors, manage conference room scheduling, and assist HR with employee files and communications in a fast-paced hospitality environment.

Must speak Spanish and English, have a Bachelor’s degree or 1 year related experience, and be proficient in MS

Qualifications

• Bachelor’s degree or 1 year related experience working with public is preferred.
• Customer service background preferred.
• Must be able to speak, read, and write Spanish and English.
• Knowledge of MS Office Word, Canvas and Outlook is required.

Responsibilities

• Professionally receives all incoming phone calls on the Coliseo switchboard, connects clients to the proper extensions, and answers questions concerning upcoming events, ticket prices, company address, directions to the company location and other related information.
• Maintains a professional, friendly, and hospitable presence in all internal and external interactions.
• Welcomes on-site visitors, determines nature of business, announces visitors to appropriate personnel, and directs visitors as needed.
• Full ownership of the Conference and Meeting Rooms. Scheduling appointments, organizing meetings, maintaining appointment diary either electronically or manually.
• In charge of the Conference Room beverage inventory; receives & stores the supplies; monitors the mini fridge on a daily basis, and refills as necessary.
• Receives, sorts, and routes mail, and maintains and routes publications.
• Exercises of discretion and interpretive judgment when speaking with sometimes stressful callers.
• Maintains Copy Room organized with office materials.
• Supports the Human Resources Department with the management of employee physical files.
• Assist Human Resources with employees’ initiatives including distribution, employee acknowledgments, among other HR communication
• Supports and handles phone screenings for nonexempt employees, including the management of the interview calendar.
• Perform other clerical duties as needed.

Skills

Phone switchboard

Customer service

Bilingual EN/ES

Professional communication

Confidentiality

Education

Bachelor’s degree

Tools

Main Phone switchboard

MS Word

Canvas

Outlook

Job description

Legends Global is seeking a polished front desk receptionist to professionally receive calls on the Coliseo switchboard, connect clients, and provide information on events, ticket prices, and directions to the company location. You will greet on-site visitors, manage conference room scheduling, and assist HR with employee files and communications in a fast-paced hospitality environment.

Must speak Spanish and English, have a Bachelor’s degree or 1 year related experience, and be proficient in MS