Bilingual Freight Operations Specialist

MegaCorp Logistics; Wilmington (DE); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Commission

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

PTO

Flexible holidays

Gym membership

Annual parties

Company outings

Birthday celebrations

Job summary

MegaCorp Logistics, LLC in Delaware is seeking an Operations Specialist with Spanish proficiency to support account managers, negotiate rates, and manage shipments using HERO software.

The role emphasizes bilingual communication with Spanish-speaking clients and carriers, building strong relationships, ensuring on-time delivery, and solving issues in a fast-paced logistics environment. Training includes hands-on mentorship and opportunities for growth.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Bilingual English/Spanish proficiency required; communicate with English and Spanish speakers.
• 1+ year in freight brokerage or logistics preferred.

Responsibilities

• Assist Account Manager with carrier relationships and selection.
• Negotiate rates and schedule shipments.
• Use HERO software for tracking and management.
• Maintain contact with carriers for smooth delivery.
• Review carrier performance for future shipments.
• Act as liaison between clients, carriers, and shippers.
• Track changing rates and choose the best deal.
• Resolve in-transit issues and ensure on-time delivery.
• Track and document shipment costs.
• Handle customer claims and payment issues.
• Enter and update shipment info in software.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Fast-paced environment

Problem solving

Quick learner

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

HERO software

Job description

MegaCorp Logistics, LLC in Delaware is seeking an Operations Specialist with Spanish proficiency to support account managers, negotiate rates, and manage shipments using HERO software.

The role emphasizes bilingual communication with Spanish-speaking clients and carriers, building strong relationships, ensuring on-time delivery, and solving issues in a fast-paced logistics environment. Training includes hands-on mentorship and opportunities for growth.