Account Operations Specialist - Spanish Proficiency Required

MegaCorp Logistics; Wilmington (DE); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Commission

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

PTO

Flexible holidays

Gym membership

Annual parties

Company outings

Birthday celebrations

Job summary

MegaCorp Logistics, LLC in Delaware is seeking an Operations Specialist with Spanish proficiency to support account managers, negotiate rates, and manage shipments using HERO software.

The role emphasizes bilingual communication with Spanish-speaking clients and carriers, building strong relationships, ensuring on-time delivery, and solving issues in a fast-paced logistics environment. Training includes hands-on mentorship and opportunities for growth.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• Bilingual English/Spanish proficiency required; communicate with English and Spanish speakers.
• 1+ year in freight brokerage or logistics preferred.

Responsibilities

• Assist Account Manager with carrier relationships and selection.
• Negotiate rates and schedule shipments.
• Use HERO software for tracking and management.
• Maintain contact with carriers for smooth delivery.
• Review carrier performance for future shipments.
• Act as liaison between clients, carriers, and shippers.
• Track changing rates and choose the best deal.
• Resolve in-transit issues and ensure on-time delivery.
• Track and document shipment costs.
• Handle customer claims and payment issues.
• Enter and update shipment info in software.

Skills

Customer service

Communication skills

Detail-oriented

Multitasking

Fast-paced environment

Problem solving

Quick learner

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

HERO software

Job description

Ranked as a top 30 brokerage company and in the top 100 of all Logistics Companies in the US, MegaCorp Logistics is a fast-growing third-party logistics company. We are seeking highly creative and motivated individuals who are committed to finding successful answers to our clients’ needs. Our team represents decades of experience in the 3PL industry and we are looking to add more talent to our team. We offer our employees a competitive benefits package that includes unlimited earning potential, medical/dental/vision benefits, matching 401(k) Plan, paid time off, and many more perks in a fun high-energy environment. We have our employee’s best interest at heart and know you are not simply a number. We want you to thrive in a positive work environment so we give you the tools for success.

Job Description: Operations Specialist | Spanish Proficiency Required

Key Responsibilities:

• Assist Account Manager with carrier relationships and selection.
• Negotiate rates and schedule shipments.
• Use HERO software for tracking and management.
• Maintain contact with carriers for smooth delivery.
• Review carrier performance for future shipments.
• Act as liaison between clients, carriers, and shippers.
• Track changing rates and choose the best deal.
• Resolve in-transit issues and ensure on-time delivery.
• Track and document shipment costs.
• Handle customer claims and payment issues.
• Enter and update shipment info in software.

Qualifications:

• High school diploma or GED required; bachelor’s degree preferred.
• Bilingual English/Spanish proficiency required.
  • This position regularly communicates with Spanish-speaking customers, carriers, and/or business partners, and candidates must be able to communicate effectively in both English and Spanish in a professional business environment.
• 1+ year in freight brokerage or logistics preferred.

Skills Needed:

• Strong customer service and communication skills.
• Detail-oriented with the ability to multitask.
• Motivated and thrives in a fast-paced environment.
• Quick learner and problem solver.

Top Notch Training:

• Hands on learning with current broker team
• Peer mentorship
• Operational excellence reviews
• 2 week new hire training

Mega Awesome Perks:

• Commission on Account
• Medical, dental, vision, and life and disability insurance
• 401(K) matching
• Birthday celebrations
• Health and wellness initiative including gym membership
• Annual parties
• PTO and Flex holidays
• Company sponsored outings

MegaCorp Logistics, LLC is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact the HR Department at

[phone] ext. 1030

Operations Specialist - Hourly Full Time Position with commission

$17.30—$19.23 USD