Logistics Operations & Carrier Relations Specialist

MegaCorp Logistics; Morgantown (WV); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Commission

Medical insurance

Dental insurance

Vision insurance

401K matching

PTO

Flex holidays

Gym membership

Company outings

Annual parties

Job summary

MegaCorp Logistics, LLC is seeking an Operations Specialist in Morgantown, WV. The role supports Account Managers by managing carrier relationships, negotiating rates, and coordinating shipments to ensure timely delivery. You will use HERO software for tracking, document costs, and resolve issues with clients and carriers.

Minimum high school diploma or GED is required; a bachelor’s degree is preferred. Prior freight brokerage or logistics experience of 1+ year is desired.

Qualifications

• High school diploma or GED required; bachelor’s degree preferred.
• 1+ year in freight brokerage or logistics preferred.

Responsibilities

• Assist Account Manager with carrier relationships and selection.
• Negotiate rates and schedule shipments.
• Use HERO software for tracking and management.
• Maintain contact with carriers for smooth delivery.
• Review carrier performance for future shipments.
• Act as liaison between clients, carriers, and shippers.
• Track changing rates and choose the best deal.
• Resolve in-transit issues and ensure on-time delivery.
• Track and document shipment costs.
• Handle customer claims and payment issues.
• Enter and update shipment info in software.

Skills

Customer service

Communication

Detail-oriented

Multitask

Problem solver

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

HERO software

Job description

MegaCorp Logistics, LLC is seeking an Operations Specialist in Morgantown, WV. The role supports Account Managers by managing carrier relationships, negotiating rates, and coordinating shipments to ensure timely delivery. You will use HERO software for tracking, document costs, and resolve issues with clients and carriers.

Minimum high school diploma or GED is required; a bachelor’s degree is preferred. Prior freight brokerage or logistics experience of 1+ year is desired.