Logistics Operations Specialist: Carrier Relations & Commission

MegaCorp Logistics; Newport (KY); On-site; USD 32,400 - 39,600; Full time

Benefits offered by this job

Commission on Account

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Matching

Birthday Celebrations

Gym Membership

Annual Parties

PTO & Holidays

Company Outings

Job summary

MegaCorp Logistics in Newport, KY is seeking an Operations Specialist to support carrier relationships, negotiate rates, schedule shipments, and use HERO software for tracking and management. You will maintain contact with carriers and clients to ensure on-time delivery, review performance, resolve in-transit issues, and document shipment costs.

This hourly, full-time role offers commission, a comprehensive benefits package, and opportunities to grow in a fast‑paced, team‑oriented environment.

Qualifications

• High school diploma or GED; bachelor's degree preferred.
• 1+ year in freight brokerage or logistics preferred.

Responsibilities

• Assist Account Manager with carrier relationships and selection.
• Negotiate rates and schedule shipments.
• Use HERO software for tracking and management.
• Maintain contact with carriers for smooth delivery.
• Review carrier performance for future shipments.
• Act as liaison between clients, carriers, and shippers.
• Track changing rates and choose the best deal.
• Resolve in‑transit issues and ensure on‑time delivery.
• Track and document shipment costs.
• Handle customer claims and payment issues.
• Enter and update shipment info in software.

Skills

Customer Service

Communication

Multitasking

Fast-paced

Quick Learner

Problem Solving

Education

High School Diploma

Bachelor's Degree Preferred

Tools

HERO software

Job description

MegaCorp Logistics in Newport, KY is seeking an Operations Specialist to support carrier relationships, negotiate rates, schedule shipments, and use HERO software for tracking and management. You will maintain contact with carriers and clients to ensure on-time delivery, review performance, resolve in-transit issues, and document shipment costs.

This hourly, full-time role offers commission, a comprehensive benefits package, and opportunities to grow in a fast‑paced, team‑oriented environment.