Bilingual Flexible Schedule Customer Care Specialist

State Farm; Salisbury (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Tom Prunty - State Farm Agent in Salisbury, MD is hiring a Customer Service Representative to deliver exceptional service and help build a strong insurance business. You will handle inquiries, maintain records, and support team members to ensure customer satisfaction.

The role emphasizes a friendly attitude, clear communication, multitasking, and a willingness to learn. Bilingual Spanish is preferred; weekend work is not required in this opening.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Details oriented

Multitasking

Bilingual Spanish preferred

Job description

Tom Prunty - State Farm Agent in Salisbury, MD is hiring a Customer Service Representative to deliver exceptional service and help build a strong insurance business. You will handle inquiries, maintain records, and support team members to ensure customer satisfaction.

The role emphasizes a friendly attitude, clear communication, multitasking, and a willingness to learn. Bilingual Spanish is preferred; weekend work is not required in this opening.