Bilingual CSR — Flexible Schedule, Paid Time Off, Growth

Miguel Malca - State Farm Agent; Germantown (MD); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Local gym membership

Job summary

Miguel Malca - State Farm Agent in Germantown, MD is seeking a Customer Service Representative to deliver exceptional customer experiences and support community members. The candidate should have strong communication skills, be detail-oriented, and preferably possess customer service experience. This role provides opportunities for internal growth and includes a competitive salary along with bonuses.

We offer a supportive and growth-oriented environment, where effort and success are recognized, and provide additional benefits like paid time off and a gym membership.

Qualifications

• Previous customer service experience preferred.
• Ability to work in a fast-paced environment.
• Demonstrated drive and positive attitude.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Bilingual Spanish

Job description

Miguel Malca - State Farm Agent in Germantown, MD is seeking a Customer Service Representative to deliver exceptional customer experiences and support community members. The candidate should have strong communication skills, be detail-oriented, and preferably possess customer service experience. This role provides opportunities for internal growth and includes a competitive salary along with bonuses.

We offer a supportive and growth-oriented environment, where effort and success are recognized, and provide additional benefits like paid time off and a gym membership.