Bilingual Fitness Membership Specialist

UFC Gym; Murfreesboro (TN); On-site; USD 32,000 - 54,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Bonus based on performance

Competitive salary

Employee discounts

Job summary

UFC GYM in Murfreesboro, TN is seeking a Membership Specialist to welcome guests, educate them on options and drive membership sales. The role emphasizes delivering exceptional customer service, prospecting leads, and meeting revenue targets through strong relationship building.

Responsibilities include lead generation, appointment setting, guided tours, and presenting memberships with the Playbook. Strong communication, sales experience, and ability to work weekends and holidays are valued.

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Must have good interpersonal communication skills.
• Excellent customer service skills
• Independent, self-starter with strong organizational skills.
• Must be a team player

Responsibilities

• Lead generation through external promotions and community events.
• Build relationships with local merchants to create leads.
• Book membership appointments and meet monthly goals.
• Present membership options using approved tools and playbooks.
• Ensure 50% guest closing and 25% upsell to Personal Training.
• Maintain guest follow-up and high-quality customer service.
• Adhere to scheduling, timekeeping, and uniform policies.

Skills

Sales techniques

Fitness industry knowledge

Computers

Interpersonal skills

Customer service

Independent, self-starter

Team player

Education

High school diploma

Sales training

Job description

UFC GYM in Murfreesboro, TN is seeking a Membership Specialist to welcome guests, educate them on options and drive membership sales. The role emphasizes delivering exceptional customer service, prospecting leads, and meeting revenue targets through strong relationship building.

Responsibilities include lead generation, appointment setting, guided tours, and presenting memberships with the Playbook. Strong communication, sales experience, and ability to work weekends and holidays are valued.