Bilingual Financial Services Representative (Travel)

World Finance; Tulsa (OK); On-site; USD 21,000 - 25,000; Full time

Job summary

World Finance is seeking an Overstaff Financial Services Representative (FSR) to support multiple branches. This on-site role requires bilingual English/Spanish communication and a focus on exceptional customer service while assisting with loan processes, payments, and closings across regions.

The position emphasizes teamwork, adaptability, and dependable travel to branches with competitive hourly pay of $15–$18, plus benefits. A valid driver's license and reliable vehicle are required.

Qualifications

• Fluent in English and Spanish (bilingual) required.
• Strong customer service mindset and communication skills.
• Ability to solve problems and adapt to changing branch needs.
• Team-oriented with willingness to pitch in and lead by example.
• Basic computer skills and quick to learn new systems.
• Valid driver’s license and access to a dependable vehicle.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Guide customers toward upward credit mobility through responsible financial choices.
• Deliver top-tier customer service by assisting with questions, concerns, and available products.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments.
• Prepare and execute loan closings on current and renewal loans.
• Balance assigned cash drawer daily and ensure all transactions are accurate.
• Complete daily branch bank deposits and, as needed, transport funds to and from the bank.
• Maintain strong customer relationships and represent the company’s values in every branch supported.
• Collaborate with Branch Managers and team members to meet performance goals.
• Calling approved and unmade applications to close loans daily.
• Supporting tax services and helping build tax clientele.
• Sending complete and accurate credit denial letters within 30 days from the date of application.
• Paying branch expenses as instructed by the Branch Manager.

Skills

Bilingual English/Spanish

Customer service

Problem solving

Team player

Basic computer proficiency

Valid driver’s license

Job description

World Finance is seeking an Overstaff Financial Services Representative (FSR) to support multiple branches. This on-site role requires bilingual English/Spanish communication and a focus on exceptional customer service while assisting with loan processes, payments, and closings across regions.

The position emphasizes teamwork, adaptability, and dependable travel to branches with competitive hourly pay of $15–$18, plus benefits. A valid driver's license and reliable vehicle are required.