Multibranch Financial Services Pro (Bilingual)

WFC Limited Partnership; El Paso (TX); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid holidays

Paid vacation

Volunteer hours

Career growth opportunities

Job summary

World Finance is seeking an Overstaff Financial Services Representative to provide onsite support across multiple branches in Texas. You will assist with customer service, loan processing, and payments, while promoting responsible financial choices.

This role requires bilingual English/Spanish proficiency, a valid driver’s license, and the ability to travel between branches to ensure smooth operations and meet growth goals. Comprehensive benefits apply for full-time staff.

Qualifications

• Strong customer service orientation and problem-solving skills.
• Ability to stay organized in a multi-branch support role.
• Adaptability to cover open or short-staffed positions across branches.
• Team-player with willingness to pitch in and lead by example.
• Good communication with customers and branch staff.
• Basic computer proficiency and willingness to learn new systems.
• Valid driver’s license and reliable vehicle.

Responsibilities

• Provide onsite support to multiple branches as assigned.
• Assist customers with questions and product options to support financial goals.
• Process and prepare loan applications, documents, and renewals accurately.
• Take and process customer payments and balance cash drawer daily.
• Assist with loan closings and bank deposits as needed.
• Maintain customer relationships and uphold company values in supported branches.
• Collaborate with Branch Managers and staff to meet performance goals.
• Call approved and unmade applications to close loans daily.
• Support tax services and help build tax clientele.

Skills

Customer service

Organization

Adaptability

Teamwork

Communication

Basic computer skills

Driver's license

Job description

World Finance is seeking an Overstaff Financial Services Representative to provide onsite support across multiple branches in Texas. You will assist with customer service, loan processing, and payments, while promoting responsible financial choices.

This role requires bilingual English/Spanish proficiency, a valid driver’s license, and the ability to travel between branches to ensure smooth operations and meet growth goals. Comprehensive benefits apply for full-time staff.