Bilingual Financial Services Specialist - Branch Coverage

WAC-AL World Acceptance Corporation of Alabama; Hoover (AL); On-site; USD 21,000 - 25,000; Full time

Job summary

World Finance is seeking an Overstaff Financial Services Representative to provide onsite support across multiple branches within an assigned region. You’ll help branches meet growth goals, deliver exceptional service, and guide customers toward financial solutions.

Responsibilities include processing loan documents, handling payments, and maintaining accurate cash handling. A bilingual Spanish requirement supports diverse customer needs and daily operations across locations.

Qualifications

• Bilingual Spanish required.
• Customer service experience preferred.
• Basic computer skills and ability to learn new systems.

Responsibilities

• Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions.
• Assist customers with questions, concerns, and available products to support growth goals.
• Process and prepare loan applications, documents, and renewals accurately; take and process payments.
• Balance cash drawer daily and ensure all transactions are accurate; handle bank deposits as needed.

Skills

Bilingual Spanish

Customer service

Basic computer skills

Flexibility

Valid driver’s license

Job description

World Finance is seeking an Overstaff Financial Services Representative to provide onsite support across multiple branches within an assigned region. You’ll help branches meet growth goals, deliver exceptional service, and guide customers toward financial solutions.

Responsibilities include processing loan documents, handling payments, and maintaining accurate cash handling. A bilingual Spanish requirement supports diverse customer needs and daily operations across locations.