Bilingual Financial Credit Specialist - Training Provided

Apoyo Financiero Inc.; Salinas (CA); On-site; USD 26,174 - 27,552; Full time

Benefits offered by this job

Medical benefits

401(k)

Paid holidays

Job summary

Apoyo Financiero Inc. in Salinas, CA is hiring bilingual candidates for a full-time, on-site role in collections and customer service.

Training is provided; no prior finance experience required, but strong communication and a customer-first approach are essential. You will handle daily outreach, renewals, lead management, and appointment scheduling while delivering clear, respectful guidance and building trust with clients.

Qualifications

• Minimum 1 year of customer service experience.
• Bilingual English/Spanish.
• Strong numeric/data accuracy; computer proficiency (typing speed 40 wpm).
• Sales and collections experience preferred.
• High School diploma required; College preferred.

Responsibilities

• Manage daily outreach via calls and messages to negotiate payment agreements and follow up on commitments.
• Execute renewal campaigns, manage leads, and schedule appointments with clients.
• Use active listening to identify client needs and deliver effective solutions.
• Support log control, maintain office order, and perform general administrative tasks.

Skills

Sales experience

Customer service

Bilingual English/Spanish

Phone presence

Typing speed 40 wpm

Data accuracy

Confidentiality

Education

High School diploma

College preferred

Job description

Apoyo Financiero Inc. in Salinas, CA is hiring bilingual candidates for a full-time, on-site role in collections and customer service.

Training is provided; no prior finance experience required, but strong communication and a customer-first approach are essential. You will handle daily outreach, renewals, lead management, and appointment scheduling while delivering clear, respectful guidance and building trust with clients.