Bilingual Field Service Technician

S.E.A. Group; Georgia; On-site; USD 44,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

S.E.A. Group in Cartersville, GA is seeking a Field Service Engineer to install, maintain, troubleshoot, and repair wet process equipment used in semiconductor and related manufacturing environments.

The role requires coordinating with Korean-speaking teams and customers to maximize tool uptime. You will travel up to 40% to client sites, work Monday–Friday 8–10 hours, and participate in on-call support; OSHA-10 and strong communication are essential; associate degree or technical training is

Qualifications

• Associate degree or technical training in engineering or electronics.
• 5+ years of relevant experience preferred.
• Troubleshooting pneumatic, plumbing, and bearings; electrical components familiarity a plus.

Responsibilities

• Install, maintain, troubleshoot, and repair customer production equipment.
• Diagnose equipment issues and perform root cause analysis.
• Perform preventive and corrective maintenance activities.
• Support equipment startups, commissioning, and process optimization.
• Communicate with operators, engineers, and management to resolve issues.
• Complete service reports and technical documentation; follow safety procedures.
• Travel up to 40% to client locations; on-call support as needed.

Skills

Korean & English fluency

Customer service

Communication

Time management

OSHA 10 awareness

Independent worker

Education

Associate degree or technical training in engineering/electronics

Job description

Position Summary

The Field Service Engineer provides on-site support for the installation, maintenance, troubleshooting, and repair of wet process equipment used in semiconductors, solar, or related manufacturing environments. This role works directly with customer operations, engineering teams, and equipment suppliers to ensure maximum tool uptime and performance. Korean language proficiency is essential to support communication with Korean-speaking customer personnel and technical teams.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Site Location: Cartersville, GA

Key Responsibilities

• Install, maintain, troubleshoot, and repair customer production equipment.
• Diagnose equipment issues and perform root cause analysis.
• Perform preventive and corrective maintenance activities.
• Support equipment startups, commissioning, and process optimization efforts.
• Work closely with customer operators, engineers, and management to resolve technical issues.
• Communicate effectively with Korean- and English-speaking stakeholders.
• Complete service reports, maintenance records, and technical documentation.
• Follow all customer and company safety procedures.
• Support occasional on-call and after-hours service requirements.
• Travel up to 40% to other client locations as needed.

Required Skills

• Fluent or professional-level proficiency in Korean and English (speaking, reading,
• Strong attention to detail and accuracy.
• Ability to work independently and in a team environment.
• Knowledge of safe work practices (OSHA 10 certification required or obtained after hire).
• Effective time management and communication skills.
• Customer-focused mindset with commitment to satisfaction.
• Willingness to learn and grow professionally.
• Ability to work independently in a customer-facing environment.
• Strong communication and customer service skills.
• Ability to comply with customer site safety requirements.

Education & Experience

• Associate degree or technical training in engineering, electronics, or related field (or equivalent experience).
• Entry-level and experienced candidates are encouraged to apply. Candidates with 5+ years of relevant experience are preferred.
• Relevant experience in machinery, technology, or electronics preferred.
• Ability to troubleshoot and maintain pneumatic, plumbing, and bearings is required with the ability to troubleshoot electrical components preferred, but not required
• Basic computer skills, including data analysis and MS Office applications.

Physical Requirements

• Ability to lift up to 75 pounds.
• Ability to stand, walk, bend, kneel, and work around manufacturing equipment for extended periods.
• Ability to work in industrial and cleanroom environments as required.

Working Conditions

• Standard work hours: Monday–Friday, 8–10 hours/day; additional hours as needed.
• Travel up to 40%, including possible international training.
• Ability to lift up to 75 lbs ; frequent bending, kneeling, and reaching.
• Work primarily conducted at customer sites; compliance with site safety rules required.
• Valid driver’s license and passport (or ability to obtain) required.

Schedule

Typically, Monday through Friday
40+ hours weekly, as projects require
On call may apply

Estimated Pay Range

Hourly rate: $32 – $38, based on experience

Benefits

• 100% employer-paid health, dental, and vision insurance for employees, spouse, and dependents
• 100% employer-paid life, short-term, and long-term disability insurance
• 401(k) with 8% employer contribution
• 15 vacation days annually and 10 health & wellness days annually