Bilingual Field Quality Engineer - On-Site Quality & Improvement

LG Electronics North America; Clarksville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

No-cost premiums

401k matching

Generous PTO

Short-term incentives

Mental health resources

Parental leave

Life insurance

Disability insurance

Job summary

LG Electronics North America is seeking a Quality Engineer to address market quality issues, perform inspections of returns, and drive product improvements. The role requires bilingual Korean-English communication and a bachelor’s degree in Quality or Mechanical Engineering.

You will participate in on-site field activities and support quality assurance across multiple LG product lines. Responsibilities include handling returned parts, QA analysis, inspector training, and warehouse audits, with

Qualifications

• Bachelor degree in quality or mechanical engineering.
• Bilingual Korean-English required.

Responsibilities

• Identify customer pain points through market field activities and on-site responses.
• Recover returned parts and coordinate with business units for improvements.
• Engage in quality product quality activities and analyses of returns.
• Inspect and analyze returned products to identify root causes.
• Train returned product inspectors and ensure QA processes.
• Conduct warehouse audits to improve warehouse operations.
• Provide emergency response to quality issues.

Skills

Quality engineering

Bilingual Korean-English

Education

Bachelor degree Quality Engineer or Mechanical Engineer

Job description

LG Electronics North America is seeking a Quality Engineer to address market quality issues, perform inspections of returns, and drive product improvements. The role requires bilingual Korean-English communication and a bachelor’s degree in Quality or Mechanical Engineering.

You will participate in on-site field activities and support quality assurance across multiple LG product lines. Responsibilities include handling returned parts, QA analysis, inspector training, and warehouse audits, with