Bilingual Field Operations Leader (English/Spanish)

Molly Maid of North Albany and Saratoga; Richardson (TX); On-site; USD 58,000 - 68,000; Full time

Benefits offered by this job

Paid training

Paid holidays

Paid vacation

Career growth opportunities

Supportive management team

Mon-Fri with occasional Saturdays

Job summary

Molly Maid of Plano, Rockwall & Rowlett is seeking a Bilingual Field Operations Manager to lead and develop our field workforce in a hands-on management role. You will supervise frontline teams, ensure staffing, and uphold high customer service standards.

The role requires bilingual English/Spanish communication, 5+ years of frontline supervision, and strong coaching and data skills. Expect a Monday–Friday schedule with occasional Saturdays and room for career growth.

Qualifications

• Speaks fluent English and Spanish.
• Minimum 5 years supervising frontline employees.
• Hands-on people management experience - not just recruiting or HR admin.
• Confident coaching and performance management.
• Strong communication and problem-solving skills.
• Proficient with Microsoft Office, especially Excel, Outlook and Word; comfortable with data.
• Organized, dependable and able to thrive in a fast-moving environment.
• Enjoys developing people and building teams.
• Experience in frontline service environments is helpful but not essential.
• Recruiting/HR experience is valuable but does not replace frontline management experience.

Responsibilities

• Lead and develop our field workforce.
• Collaborate with Operations Manager and Team Leaders.
• Oversee field employee performance and staffing levels.
• Ensure quality and customer service standards.
• Coach, develop and hold employees accountable.
• Recruit, hire and train staff; manage retention.
• Resolve day-to-day employee and operational issues.

Skills

Bilingual English/Spanish

People management

Coaching

Communication

Tools

Excel

Outlook

Word

Job description

Molly Maid of Plano, Rockwall & Rowlett is seeking a Bilingual Field Operations Manager to lead and develop our field workforce in a hands-on management role. You will supervise frontline teams, ensure staffing, and uphold high customer service standards.

The role requires bilingual English/Spanish communication, 5+ years of frontline supervision, and strong coaching and data skills. Expect a Monday–Friday schedule with occasional Saturdays and room for career growth.