Bilingual Field Care Coordinator – Home Visits

Pairteam; Berkeley (CA); On-site; USD 34,000 - 49,000; Full time

Benefits offered by this job

Health, vision & dental insurance

401k

Monthly $100 WFH stipend

Gas reimbursements

Flexible vacation policy

Company equipment provided

Job summary

Pair Team is expanding its field-based care program in Alameda County, delivering in-home and community visits to support members with complex medical, behavioral, and social needs. The Field Care Coordinator will manage onboarding, care packages, and health readings, meeting patients three to five times per week in their homes and community settings.

The role requires strong empathy, cultural fluency, and the ability to navigate transportation barriers while coordinating services across care

Qualifications

• 1+ year of professional experience in case management, care coordination, or community-based services.
• Physical location in or near Alameda County and knowledge of local resources.
• Reliable transportation and valid driver’s license with auto liability insurance.
• Strong cultural fluency and empathy; ability to build trust with diverse populations.
• Excellent organizational skills and attention to detail.
• Familiarity with Google Suite, Slack, CRM databases, and Excel.

Responsibilities

• Serve as the primary point of contact for members with complex medical, behavioral, and social needs.
• Meet members in person at homes, in the community, or at partner organizations for onboarding and care delivery.
• Conduct in‑person visits to assess needs and encourage adherence to care plans.
• Coordinate services, appointments, and referrals across primary care, behavioral health, and social support resources.
• Support care continuity by collaborating with Nurses and Behavioral Health Care Managers.
• Identify and address barriers to care such as transportation, medication access, or health literacy.
• Develop and maintain individualized care plans and ensure follow‑up on interventions and goals.
• Maintain accurate documentation of all member interactions and care coordination activities.
• Advocate for member needs within healthcare and social support systems.
• Participate in collaborative care meetings to review patient panels and align on care plans.

Skills

1+ year experience

Cultural fluency

Empathy

Team collaboration

Reliable transportation

Tools

Google Suite

Slack

CRM databases

Excel

Job description

Pair Team is expanding its field-based care program in Alameda County, delivering in-home and community visits to support members with complex medical, behavioral, and social needs. The Field Care Coordinator will manage onboarding, care packages, and health readings, meeting patients three to five times per week in their homes and community settings.

The role requires strong empathy, cultural fluency, and the ability to navigate transportation barriers while coordinating services across care