Bilingual Field Account Manager - Health Plan NYC

UHC; Passaic (NJ); On-site; USD 26,000 - 52,000; Full time

Job summary

UnitedHealth Group in the New York NYC market seeks a field-based EP Account Manager to enroll eligible members in the UHC Essential Plan, build relationships with provider offices, pharmacies, and community organizations, and drive enrollment growth.

The role requires tenacity to perform indoor/outdoor sales, extensive travel within the NYC market, and the ability to manage pipelines, present plan information, and provide excellent member service to close sales.

Qualifications

• 1+ years of B2B, B2C direct marketing, outside sales or community outreach experience
• Proficiency with MS Office (Outlook, Word, Excel, PowerPoint)
• Willing to travel locally up to 100% within NYC market area
• Able to work hours Monday–Friday 8am–5pm, and nights/weekends when required
• Reside within commuting distance to New York Metropolitan area
• Bilingual English and Burmese

Responsibilities

• Enroll eligible members in UHC Essential Plan
• Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housing, etc.)
• Present health plan information to providers, advocates and potential eligibles to close sales
• Serve as point of contact for members to provide excellent service and enrollment experience
• Lead pipeline management and meet or exceed sales targets in assigned territory
• Conduct product information presentations in various settings, including in-home consultations
• Work independently with minimal supervision
• Track events, leads, appointments and relationship progress daily in internal systems
• Provide input on promotional opportunities, benefits, and other issues
• Stay informed on operations, provider network, premiums, member services, claims and EOBs
• Manage multiple priorities and timely follow-up with visits to provider offices
• Maintain accurate scheduling and input demographics into company systems
• Perform other duties as required

Skills

Communication

Relationship building

Sales mindset

Time management

Organizational skills

Tools

MS Office

Job description

UnitedHealth Group in the New York NYC market seeks a field-based EP Account Manager to enroll eligible members in the UHC Essential Plan, build relationships with provider offices, pharmacies, and community organizations, and drive enrollment growth.

The role requires tenacity to perform indoor/outdoor sales, extensive travel within the NYC market, and the ability to manage pipelines, present plan information, and provide excellent member service to close sales.