Bilingual Field Account Manager - Essential Plan Growth

Jobtome; Philadelphia (Philadelphia County); Hybrid; USD 26,000 - 52,000; Full time

Benefits offered by this job

Bonus program

Comprehensive benefits

Telecommuting allowed

Job summary

UnitedHealthcare is seeking an EP Account Manager to enroll eligible members in the Essential Plan and build relationships with provider offices, pharmacies, and community organizations. This field-based role targets the NYC market, with travel required and a strong emphasis on meeting enrollment goals.

You will deliver product information to providers, manage the sales pipeline, and provide excellent service to members, steering outreach across multiple channels while staying updated on plan

Qualifications

• Certified NYSOH CAC or willing to obtain within 30 days of hire
• 1+ years B2B/B2C direct marketing, outside sales or community outreach experience
• Proficient in MS Office (Outlook, Word, Excel, PowerPoint)
• Willing and able to travel locally up to 100% of time within assigned NYC market area
• Willing and able to work core business hours, Monday - Friday 8am-5pm and nights/weekends when required
• Reside within commuting distance to New York Metropolitan area
• Bilingual English and Burmese

Responsibilities

• Enroll eligible members in UHC Essential Plan
• Build and foster relationships with key accounts (provider offices, pharmacies, CBOs, housings, etc.)
• Present health plan information to providers, business advocacies, potential eligible and responsible for closing sales
• Serve as point of contact for members to provide excellent service and enrollment experience
• Lead pipeline management
• Responsible for meeting or exceeding sales and enrollment expectations within assigned territory
• Conduct product information presentations in multiple settings, including in-home consultations
• Function independently and responsibly with minimal need for supervision
• Track and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems.
• Provide input, support and feedback on promotional opportunities, benefits, and other issues
• Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate
• Ability to manage multiple priorities including visiting provider offices on a regular basis and following up on leads in a timely fashion
• Ability to track a schedule to keep appointments on time and information pertaining to those appointments in timely manner
• Input consumer demographics and interactions into company systems as appropriate
• Performs other duties as required

Skills

Communication skills

Relationship building

Time management

Organizational skills

Customer service

Bilingual English Burmese

Tools

MS Office

Job description

UnitedHealthcare is seeking an EP Account Manager to enroll eligible members in the Essential Plan and build relationships with provider offices, pharmacies, and community organizations. This field-based role targets the NYC market, with travel required and a strong emphasis on meeting enrollment goals.

You will deliver product information to providers, manage the sales pipeline, and provide excellent service to members, steering outreach across multiple channels while staying updated on plan