Bilingual Family Resource Navigator: Help Families Thrive

Community Action; Beaverton (OR); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Health insurance and dental coverage

403(b) Retirement Plan with employer 3

Paid time off and holidays

Job summary

Community Action in Washington County seeks a Bilingual Family Resource Navigator to support families with young children (prenatal to age 6). You will be the first point of contact, perform comprehensive assessments, and connect families to Help Me Grow, Healthy Families, CARE, and Find Child Care Oregon.

Requirements include at least 3 years in eligibility determination, fluent English/Spanish, proficiency with Word/Excel/Outlook and related software; willing to obtain Oregon trainings within

Qualifications

• Minimum of three (3) years of experience in eligibility determination, including phone and face-to-face client intake and information delivery.
• Bilingual: Fluent in both English and Spanish (spoken and written) is required.
• Intermediate proficiency in Microsoft Word, Excel, Outlook, and other software programs; data entry accuracy is essential.
• Compassion & Communication: ability to work with diverse families, de-escalate crises, and provide trauma-informed client services.
• Resourcefulness: knowledge of early childhood development and diverse cultural/economic issues; ability to adapt and decide independently.
• Collaboration: experience coordinating with other professionals and social service agencies.
• Driver's License: Valid Oregon driver's license, proof of auto insurance, and access to reliable transportation.
• Certifications (Ability to Obtain within 6 Months): Oregon ONE Eligibility training, Healthy Families Oregon training, Find Child Care Oregon referral training.

Responsibilities

• Conduct phone-based, virtual, or face-to-face comprehensive assessment interviews with households in Washington County.
• Connect families to programs like Help Me Grow Preschool-Three, Healthy Families, CARE, and Find Child Care Oregon.
• Assist with program screenings and applications in a professional, trauma-informed manner.
• Provide care coordination, education, and advocacy, including child development information and quality childcare options.
• Independently allocate resources based on assessments and knowledge of community resources.
• Enroll individuals in the Oregon Health Plan.
• Maintain accurate, confidential client records across multiple databases.
• Build collaborative relationships with service providers and diverse client populations.

Skills

Bilingual English/Spanish

Communication

Compassionate service

Collaboration

Resourcefulness

De-escalation

Independent decision making

Education

Oregon ONE Eligibility training

Healthy Families Oregon training

Find Child Care Oregon referral training

Tools

Microsoft Word

Excel

Outlook

WellSky

Job description

Community Action in Washington County seeks a Bilingual Family Resource Navigator to support families with young children (prenatal to age 6). You will be the first point of contact, perform comprehensive assessments, and connect families to Help Me Grow, Healthy Families, CARE, and Find Child Care Oregon.

Requirements include at least 3 years in eligibility determination, fluent English/Spanish, proficiency with Word/Excel/Outlook and related software; willing to obtain Oregon trainings within