Bilingual Family Housing Navigator

Foundation Communities Inc; Austin (TX); On-site; USD 32,000 - 36,000; Full time

Job summary

Foundation Communities Inc. seeks a dedicated Family Supportive Housing (FSH) Program Coordinator in Austin to provide bilingual housing navigation, outreach, and program coordination, supporting families and individuals seeking housing opportunities and services.

You will manage waitlists, coordinate outreach events, handle inquiries, maintain records, and assist placement efforts in collaboration with Property Management, Program Staff, Compliance, and partners.

Qualifications

• Bilingual in English and Spanish
• Knowledge of non-profit housing and social service organizations
• Experience working with homeless and/or economically disadvantaged families and adults

Responsibilities

• Maintain Family Supportive Housing waitlists for designated properties and communicate with applicants regarding eligibility and opportunities
• Coordinate and track outreach events, housing fairs, community presentations, and partnership activities
• Receive and coordinate housing inquiries via phone, email, walk-ins, and referrals with timely responses
• Track all applicant interactions and maintain accurate documentation
• Prepare and maintain reports related to waitlist activity, outreach, inquiries, referrals, and placements
• Provide referrals, resource navigation, and housing information to households seeking services
• Maintain homeless preference documentation and eligibility requirements for designated properties
• Assess applicant barriers and connect eligible households to financial assistance resources
• Know Foundation Communities' qualifying criteria and waitlist procedures to ensure accurate information
• Collaborate with Program Staff and Property Management to facilitate placements and distribute entrance links
• Coordinate, train, and support interns and volunteers assisting with outreach and intake activities
• Must be willing to work a flexible schedule including some evenings

Skills

Bilingual English/Spanish

Job description

Foundation Communities Inc. seeks a dedicated Family Supportive Housing (FSH) Program Coordinator in Austin to provide bilingual housing navigation, outreach, and program coordination, supporting families and individuals seeking housing opportunities and services.

You will manage waitlists, coordinate outreach events, handle inquiries, maintain records, and assist placement efforts in collaboration with Property Management, Program Staff, Compliance, and partners.