Bilingual Family Development Coach - Case Manager

Brooklyn Community Services; New York (NY); On-site; USD 55,000 - 60,000; Full time

Job summary

Brooklyn Community Services is seeking a Case Manager - Bi-Lingual Spanish for the Fatherhood Initiative to provide direct case management and participant support services. You will focus on individualized service planning, goal attainment, and strengthening family engagement, working with fathers enrolled in the program.

The role requires strong communication skills in English and Spanish, and a commitment to confidentiality and ethical practice.

Qualifications

• Bachelor's degree in social work or a related field, or an associate’s degree with Family Development Training credentials.
• Experience with City systems such as public assistance, child support, child welfare, education, and housing.
• At least three years of experience in case management/counseling.
• Ability to build trusting relationships and maintain confidentiality.
• Demonstrated sensitivity to diverse populations and outreach to recruit engaged fathers.

Responsibilities

• Conduct participant intake, assessment, and enrollment activities.
• Develop and monitor Individual Service Plans.
• Meet monthly with participants to support goals.
• Provide referrals and coordinate service linkages.
• Support participants during program and for a minimum of three months post-exit.
• Track attendance, participation, and progress in required data systems.
• Utilize approved case management tools and frameworks.
• Collaborate with Training Specialists to align case management with group programming.
• Maintain accurate and timely documentation of all participant interactions and services.
• Other duties as assigned.

Skills

Case management

Bi-Lingual Spanish

Communication skills

Interpersonal skills

Confidentiality

Education

Bachelor's degree in social work or related field

Associate’s degree + Family Development Training or DYCD credential

Job description

Brooklyn Community Services is seeking a Case Manager - Bi-Lingual Spanish for the Fatherhood Initiative to provide direct case management and participant support services. You will focus on individualized service planning, goal attainment, and strengthening family engagement, working with fathers enrolled in the program.

The role requires strong communication skills in English and Spanish, and a commitment to confidentiality and ethical practice.