Family Development Coach & Case Manager

Catholic Charities of the Archdiocese of New York; New York (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Catholic Charities Community Services seeks a Case Manager/Family Development Coach to support families and individuals in need, providing engagement, assessment, service planning and crisis intervention. This full-time, non-exempt position at Alianza Dominicana Cultural Center in Washington Heights reports to the CM Site Supervisor and requires bilingual Spanish/English and experience in social services.

The role emphasizes strengths-based, trauma-informed approaches, community engagement, and

Qualifications

• Bachelor's degree in human services preferred or equivalent.
• Two years of experience in the social services field required.
• Bilingual Spanish/English proficiency required.

Responsibilities

• Engage clients and plan services using strengths-based approaches.
• Provide crisis intervention and help access benefits and resources.
• Navigate complex service networks and document in data management systems.
• Coordinate community outreach and collaborate with partner agencies.

Skills

Interpersonal skills

Bilingual Spanish/English

Social services knowledge

Organizational skills

MS Office / Google Suite

Salesforce data systems

Education

Bachelor's degree preferred

Two years social services experience

Tools

Salesforce

Job description

Catholic Charities Community Services seeks a Case Manager/Family Development Coach to support families and individuals in need, providing engagement, assessment, service planning and crisis intervention. This full-time, non-exempt position at Alianza Dominicana Cultural Center in Washington Heights reports to the CM Site Supervisor and requires bilingual Spanish/English and experience in social services.

The role emphasizes strengths-based, trauma-informed approaches, community engagement, and