Family Development Coach - Fatherhood

Brooklyn Bureau of Community Services, Inc; New York (NY); On-site; USD 55,000 - 60,000; Full time

Job summary

The Brooklyn Bureau of Community Services, Inc is seeking a full-time Case Manager for the Family Development Coach role, especially for bilingual Spanish speakers. The position involves managing individual cases, supporting fathers in the Fatherhood Initiative through personalized service planning and resource coordination.

The ideal candidate needs a Bachelor's degree in social work or a related field, with three years of case management experience and strong relationship-building skills. The role is based in Brooklyn, NY, and requires collaboration and outreach to diverse populations.

Qualifications

• At least three years of experience in case management/counseling.
• Experience with City systems like public assistance, child support.
• Demonstrated ability to maintain confidentiality.

Responsibilities

• Conduct participant intake, assessment, and enrollment activities.
• Develop and monitor Individual Service Plans for each participant.
• Provide referrals and coordinate service linkages.

Skills

Ability to build and maintain trusting relationships

Strong written and verbal communication skills

Strong interpersonal and organizational skills

Experience working with diverse populations

Sensitivity to unique needs of participants

Education

Bachelor's degree in social work or a related field

Associate’s degree with Family Development Training

Job description

Position: Case Manager - (Family Development Coach) - Bi-Lingual Spanish

Program: Fatherhood Initiative

Reports to: Program Director

Work Location: 1835 Sterling Place, Brooklyn, NY 11233

Hours: Full-Time - 35 hours per week, Monday - Friday

Salary Range: $55,000 - $60,000

Program Summary

The Family Development Coach provides direct case management and participant support services to fathers enrolled in the Fatherhood Initiative. The role focuses on individualized service planning, goal attainment, and strengthening family engagement through a strengths-based and participant-centered approach.

Responsibilities

• Conduct participant intake, assessment, and enrollment activities.
• Develop and monitor Individual Service Plans for each participant.
• Meet with participants individually on a monthly basis to support goal attainment.
• Provide referrals and coordinate service linkages to community resources.
• Support participants during program participation and for a minimum of three months post-exit.
• Track attendance, participation, and progress in required data systems.
• Utilize approved case management tools and frameworks.
• Collaborate with Training Specialists to align case management with group programming.
• Maintain accurate and timely documentation of all participant interactions and services.
• Other duties as assigned.

Qualifications

• Bachelor's degree in social work or a related field and experience working with City systems such as public assistance, child support, child welfare, education, and housing; or an associate’s degree and completion of the Family Development Training (or other credentials identified by DYCD).
• At least three (3) years of successful experience in providing case management/counseling and working with City systems such as public assistance, child support, child welfare, education, and housing.
• Ability to build and maintain trusting relationships.
• Ability to maintain confidentiality.
• Demonstrated sensitivity to the unique needs of program participants and graduates.
• Experience implementing outreach strategies designed to recruit fathers and sustain their engagement over time.
• Experience in Maternal and Child Health issues is a plus.
• Experience working with diverse populations, communities, and organizations.
• Strong interpersonal and organizational skills.
• Strong written and verbal communication skills.

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities.