Family Development Coach - Fatherhood

Brooklyn Bureau of Community Services, Inc; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

Brooklyn Bureau of Community Services, Inc in New York City seeks a dedicated Case Manager (Family Development Coach) to provide direct support to fathers in the Fatherhood Initiative program. You will work full-time, focusing on individualized service planning and strengthening family engagement.

The ideal candidate should hold a Bachelor's degree in social work, possess three years of relevant experience, and demonstrate strong communication and organizational skills. Bilingual in Spanish is required for this role.

Qualifications

• Three years of experience in case management/counseling.
• Experience with City systems like public assistance and child welfare.
• Demonstrated ability to maintain confidentiality.

Responsibilities

• Conduct participant intake, assessment, and enrollment.
• Develop and monitor Individual Service Plans.
• Provide referrals to community resources.

Skills

Case management

Interpersonal skills

Written and verbal communication

Organizational skills

Outreach strategies

Sensitivity to diverse populations

Education

Bachelor's degree in social work or a related field

Associate’s degree and Family Development Training

Job description

Position: Case Manager - (Family Development Coach) - Bi-Lingual Spanish

Program: Fatherhood Initiative

Reports to: Program Director

Work Location: 1835 Sterling Place, Brooklyn, NY 11233

Hours: Full-Time - 35 hours per week Monday - Friday

Brooklyn Community Services is one of Brooklyn’s first and largest non-sectarian social services agencies. Serving more than 20,000 individuals annually, BCS is committed to a broad and diverse range of services, including prevention of foster care placement; crisis intervention; early childhood and after-school education; and vocational training, job placement, and clinical services to adults with physical and developmental disabilities, and histories of mental illness.

Program Summary

The Family Development Coach provides direct case management and participant support services to fathers enrolled in the Fatherhood Initiative. The role focuses on individualized service planning, goal attainment, and strengthening family engagement through a strengths-based and participant-centered approach.

Responsibilities

Conduct participant intake, assessment, and enrollment activities.

Develop and monitor Individual Service Plans for each participant.

Meet with participants individually on a monthly basis to support goal attainment.

Provide referrals and coordinate service linkages to community resources.

Support participants during program participation and for a minimum of three months post-exit.

• Track attendance, participation, and progress in required data systems.
• Utilize approved case management tools and frameworks.
• Collaborate with Training Specialists to align case management with group programming.
• Maintain accurate and timely documentation of all participant interactions and services.
• Other duties as assigned.

Qualifications

Bachelor's degree in social work or a related field and experience working with City systems such as public assistance, child support, child welfare, education, and housing; or an associate’s degree and completion of the Family Development Training (or other credentials identified by DYCD).

Experience working with City systems such as public assistance, child support, child welfare, education, and housing; or completion of the Family Development Training Program within one year of being hired (or other credentials identified by DYCD).

At least three (3) years successful experience in providing case management/counseling and working with City systems such as public assistance, child support, child welfare, education, and housing.

Ability to build and maintain trusting relationships.

Ability to maintain confidentiality.

Demonstrated sensitivity to the unique needs of program participants and graduates.

Experience implementing outreach strategies designed to recruit fathers and sustain their engagement over time.

Experience in Maternal and Child Health issues is a plus.

Experience working with diverse populations, communities, and organizations.

Strong interpersonal and organizational skills.

Strong written and verbal communication skills.

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities