Bilingual Events & Guest Experience Coordinator

ACH Child and Family Services; Fort Worth (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

ACH Child and Family Services in Fort Worth, TX seeks a bilingual Hospitality and Events Coordinator to schedule and manage events at the Hickman Center and fill in as Welcome Center receptionist. Strong customer service, discretion, and Spanish language skills are required.

Responsibilities include greeting visitors, coordinating meetings, and providing on-site event support. Proficiency in MS Office and ability to work evenings/weekends as needed are expected.

Qualifications

• Excellent phone etiquette, customer service, and people skills.
• Strong attention to detail and organizational abilities.
• Proficiency in Microsoft Office and related software.
• Experience with spreadsheets, databases, and filing (paper and digital).
• Ability to manage a multi-line phone system.

Responsibilities

• Follow ACH Code of Ethics and support Hospitality and Events Manager with events and meetings.
• Greet visitors, vendors, Board members, and staff and provide information.
• Coordinate room setup, catering, technology, and other event needs.
• Provide on-site support during events to ensure a positive guest experience.
• Manage calendars, meeting schedules, and room reservations using Outlook.

Skills

Phone etiquette

Customer service

People skills

Attention to detail

Organizational abilities

Education

High School diploma or equivalent

Tools

Microsoft Office

Outlook

Databases

Job description

ACH Child and Family Services in Fort Worth, TX seeks a bilingual Hospitality and Events Coordinator to schedule and manage events at the Hickman Center and fill in as Welcome Center receptionist. Strong customer service, discretion, and Spanish language skills are required.

Responsibilities include greeting visitors, coordinating meetings, and providing on-site event support. Proficiency in MS Office and ability to work evenings/weekends as needed are expected.