Bilingual Entry-Level Collections & Data Entry Specialist

HUDSON CITY CONSULTING LIMITED LIAB; Secaucus (NJ); On-site; USD 30,000 - 42,000; Full time

Job summary

HUDSON CITY CONSULTING LIMITED LIAB is seeking an entry-level bilingual professional to combine financial customer service with administrative record-keeping. You will contact clients regarding overdue accounts while updating data and call outcomes in company databases.

Responsibilities include collections activity, data entry, and maintaining accurate records, while ensuring compliance with debt collection regulations. Strong communication and Excel skills are important for success in this role.

Qualifications

• High School diploma or equivalent required.
• Strong communication and negotiation skills required.
• Proficiency with 10-key typing and Microsoft Excel required.

Responsibilities

• Monitor accounts receivable and identify overdue accounts.
• Make outbound and take inbound calls regarding delinquent accounts.
• Negotiate basic payment arrangements and answer inquiries about balances.
• Contact customers with overdue accounts to collect or set up installments.
• Email customers with overdue accounts.
• Maintain records of contacts and payments using CRM systems.
• Resolve billing issues and customer complaints.
• Submit regular reports on unpaid accounts and progress.
• Input customer payments and update account information accurately.
• Review large datasets to ensure data accuracy before processing.
• Maintain organized digital and physical files and backups of data.
• Adhere to debt collection regulations (FDCPA) and support teams with admin tasks.

Skills

Communication skills

Negotiation skills

Attention to detail

10-key typing

Education

High School diploma or equivalent

Tools

Microsoft Excel

Job description

HUDSON CITY CONSULTING LIMITED LIAB is seeking an entry-level bilingual professional to combine financial customer service with administrative record-keeping. You will contact clients regarding overdue accounts while updating data and call outcomes in company databases.

Responsibilities include collections activity, data entry, and maintaining accurate records, while ensuring compliance with debt collection regulations. Strong communication and Excel skills are important for success in this role.