Administrative Operations Specialist - Call Center Support

HUDSON CITY CONSULTING LIMITED LIAB; Lyndhurst (NJ); Sur place; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

401(k)

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Résumé du poste

HUDSON CITY CONSULTING LIMITED LIAB is seeking an Administrative Assistant to support the Call Center and Customer Service team by monitoring case activity, verifying billing and invoice information, tracking communications, and ensuring timely follow-up. The role requires strong attention to detail, organization, and effective communication to resolve discrepancies.

The position includes benefits such as health insurance, 401(k), 401(k) matching, paid time off, and opportunities for

Qualifications

• High school diploma or equivalent required.
• Experience in administrative, customer service, call center, or medical industry preferred.
• Strong attention to detail and accuracy.

Responsabilités

• Monitor Missed calls, voicemail, and call activity within Zoom.
• Review missed calls to ensure follow-up is completed promptly.
• Check call records to verify that dental offices have received appropriate follow-up.

Connaissances

Attention to detail

Organization

Communication

Multitasking

Team coordination

Formation

High school diploma or equivalent

Outils

Zoom

Excel

Description du poste

HUDSON CITY CONSULTING LIMITED LIAB is seeking an Administrative Assistant to support the Call Center and Customer Service team by monitoring case activity, verifying billing and invoice information, tracking communications, and ensuring timely follow-up. The role requires strong attention to detail, organization, and effective communication to resolve discrepancies.

The position includes benefits such as health insurance, 401(k), 401(k) matching, paid time off, and opportunities for