Bilingual PACE Enrollment Specialist - Central Valley

Golden Valley Health Centers; Merced (CA); On-site; USD 35,000 - 36,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

AD&D and LTD Insurance

403(b) with employer match + Roth 403b

401(a) retirement after one year

Flexible Savings Account

Paid vacation and holidays

Job summary

Golden Valley Health Centers is seeking an Intake Specialist to manage enrollment for the Central Valley PACE program. You will educate potential participants and caregivers, gather essential information, and schedule assessments for enrollment.

The role requires bilingual English/Spanish communication, strong customer service, and the ability to work at the Modesto training site with Stockton to open. Compensation is hourly, with comprehensive benefits and training support.

Qualifications

• Valid California Driver’s License and vehicle insurance.
• Bilingual Spanish/English required.
• Must complete PACE/Medi‑Cal Marketing Certification within 60 days of hire.
• Experience with elderly and their families in healthcare or social services preferred.
• Proficient with Microsoft Office and EMR/EHR systems.

Responsibilities

• Provide courteous customer service in person and by phone, educating callers about PACE services.
• Screen eligibility, conduct education and enrollment assistance for new participants.
• Document medical and social needs for initial enrollment.
• Assist enrollment through level of care processes and coordinate with the interdisciplinary team.
• Tour centers for participants and caregivers, and secure face‑to‑face meetings with enrollment specialists.

Skills

Spanish/English bilingual

Customer service

Office software

Education

Associate Degree in Business or related field

BLS CPR Certification

Experience in social/healthcare field preferred

Tools

Microsoft Office

EMR/EHR systems

Job description

Golden Valley Health Centers is seeking an Intake Specialist to manage enrollment for the Central Valley PACE program. You will educate potential participants and caregivers, gather essential information, and schedule assessments for enrollment.

The role requires bilingual English/Spanish communication, strong customer service, and the ability to work at the Modesto training site with Stockton to open. Compensation is hourly, with comprehensive benefits and training support.