Bilingual Enrollment & Financial Services Assistant

Oneworld Community Health Centers; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Tuition Reimbursement

401(k)

Job summary

OneWorld Community Health Centers, Inc. is seeking a full-time Enrollment & Financial Services Associate at the main Livestock Exchange Campus (LSX 30th & L) in Omaha, NE. The role supports client enrollment, financial screening, and program education Monday–Friday, 8:00 am–5:00 pm.

The ideal candidate has a high school diploma or GED, 1+ years of customer service experience, and bilingual English/Spanish skills. CAC certification is preferred within 6 months of employment.

Qualifications

• High school diploma or equivalent required.
• Certification as an Application Counselor (CAC) preferred within the first 6 months of employment.
• One or more years of customer service experience preferred.
• Proficiency with Microsoft Office products (Word, Excel, Outlook, PowerPoint).
• Proficiency in both English and Spanish (written and verbal) required.

Responsibilities

• Greets and assists all clients to the office, providing excellent customer service.
• Answers incoming telephone calls and routes as needed.
• Educates clients on programs and services provided by Enrollment & Financial Services.
• Provides initial financial program screening and helps with renewals and enrollments.
• Documents all communication in the Outreach Database and advocates for clients with DHHS.

Skills

Customer service

Bilingual English/Spanish

Communication skills

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Outlook

Excel

PowerPoint

Word

Job description

OneWorld Community Health Centers, Inc. is seeking a full-time Enrollment & Financial Services Associate at the main Livestock Exchange Campus (LSX 30th & L) in Omaha, NE. The role supports client enrollment, financial screening, and program education Monday–Friday, 8:00 am–5:00 pm.

The ideal candidate has a high school diploma or GED, 1+ years of customer service experience, and bilingual English/Spanish skills. CAC certification is preferred within 6 months of employment.