Bilingual English/Creole Translator

Surge Staffing; Manchester (TN); On-site; USD 36,000 - 52,000; Full time

Job summary

Surge Staffing seeks bilingual Creole/English translators to support communication at a manufacturing facility. You will translate documents, assist orientations, and help ensure clear information flow between Creole-speaking employees and management.

Ideal candidates are fluent in Creole and English, with strong communication skills and a professional, confidential approach. Prior translation experience is preferred, and manufacturing familiarity is a plus.

Qualifications

• Fluent in Creole and English.
• Strong verbal and written communication in both languages.
• Previous experience as a translator, interpreter, bilingual representative, or similar role preferred.
• Manufacturing or warehouse experience is helpful but not required.
• Ability to maintain confidentiality when handling employee information.
• Professional, dependable, and approachable.
• Ability to work independently and as part of a team.
• Comfortable speaking with individuals and groups during orientations and training.
• Basic computer skills and ability to work with written documents and forms.

Responsibilities

• Provide accurate Creole/English interpretation during employee orientations and training sessions.
• Translate company documents, policies, instructions, forms, and other employee materials.
• Assist with coaching and counseling conversations by providing clear and accurate interpretation.
• Help employees understand workplace policies, procedures, expectations, and safety information.
• Interpret conversations between employees, supervisors, and management.
• Assist with onboarding and orientation activities for new employees.
• Help communicate important workplace updates and announcements to Creole-speaking employees.
• Support employees who need assistance understanding company forms, instructions, or processes.
• Maintain professionalism and confidentiality when handling employee information.
• Ensure translated information is communicated accurately without changing the intended meaning.
• Assist with resolving communication barriers between employees and management.
• Provide translation support during meetings, training sessions, and employee discussions.
• Work closely with supervisors and management to ensure effective communication.
• Perform other translation and employee-support duties as assigned.

Skills

Creole/English fluency

Strong communication

Confidentiality & professionalism

Teamwork

Basic computer skills

Job description

Surge Staffing is seeking Bilingual Creole/English Translators to support communication between employees and management at a manufacturing facility. Translators will assist with employee orientations, translate company documents and materials, support coaching and employee conversations, and help ensure important information is clearly communicated between Creole- and English-speaking employees.

This is a translator and employee-support position. Translators will not work on the production line.

The ideal candidate is fluent in Creole and English, communicates clearly and professionally, and can accurately interpret information while maintaining confidentiality and professionalism.

Key Responsibilities

• Provide accurate Creole/English interpretation during employee orientations and training sessions
• Translate company documents, policies, instructions, forms, and other employee materials
• Assist with coaching and counseling conversations by providing clear and accurate interpretation
• Help employees understand workplace policies, procedures, expectations, and safety information
• Interpret conversations between employees, supervisors, and management
• Assist with onboarding and orientation activities for new employees
• Help communicate important workplace updates and announcements to Creole-speaking employees
• Support employees who need assistance understanding company forms, instructions, or processes
• Maintain professionalism and confidentiality when handling employee information
• Ensure translated information is communicated accurately without changing the intended meaning
• Assist with resolving communication barriers between employees and management
• Provide translation support during meetings, training sessions, and employee discussions
• Work closely with supervisors and management to ensure effective communication
• Perform other translation and employee-support duties as assigned

Qualifications

• Fluent in Creole and English
• Strong verbal and written communication skills in both languages
• Previous experience as a translator, interpreter, bilingual representative, or similar role preferred
• Manufacturing or warehouse experience is helpful but not required
• Ability to accurately translate and interpret information in a professional setting
• Strong listening and interpersonal skills
• Professional, dependable, and approachable
• Ability to maintain confidentiality when handling employee information
• Comfortable speaking with individuals and groups during orientations and training
• Basic computer skills and ability to work with written documents and forms
• Ability to work independently and as part of a team

EQUAL OPPORTUNITY EMPLOYER:

Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.