Bilingual Creole/English Translator & Employee Coach

Surge Staffing; Manchester (TN); On-site; USD 36,000 - 52,000; Full time

Job summary

Surge Staffing seeks bilingual Creole/English translators to support communication at a manufacturing facility. You will translate documents, assist orientations, and help ensure clear information flow between Creole-speaking employees and management.

Ideal candidates are fluent in Creole and English, with strong communication skills and a professional, confidential approach. Prior translation experience is preferred, and manufacturing familiarity is a plus.

Qualifications

• Fluent in Creole and English.
• Strong verbal and written communication in both languages.
• Previous experience as a translator, interpreter, bilingual representative, or similar role preferred.
• Manufacturing or warehouse experience is helpful but not required.
• Ability to maintain confidentiality when handling employee information.
• Professional, dependable, and approachable.
• Ability to work independently and as part of a team.
• Comfortable speaking with individuals and groups during orientations and training.
• Basic computer skills and ability to work with written documents and forms.

Responsibilities

• Provide accurate Creole/English interpretation during employee orientations and training sessions.
• Translate company documents, policies, instructions, forms, and other employee materials.
• Assist with coaching and counseling conversations by providing clear and accurate interpretation.
• Help employees understand workplace policies, procedures, expectations, and safety information.
• Interpret conversations between employees, supervisors, and management.
• Assist with onboarding and orientation activities for new employees.
• Help communicate important workplace updates and announcements to Creole-speaking employees.
• Support employees who need assistance understanding company forms, instructions, or processes.
• Maintain professionalism and confidentiality when handling employee information.
• Ensure translated information is communicated accurately without changing the intended meaning.
• Assist with resolving communication barriers between employees and management.
• Provide translation support during meetings, training sessions, and employee discussions.
• Work closely with supervisors and management to ensure effective communication.
• Perform other translation and employee-support duties as assigned.

Skills

Creole/English fluency

Strong communication

Confidentiality & professionalism

Teamwork

Basic computer skills

Job description

Surge Staffing seeks bilingual Creole/English translators to support communication at a manufacturing facility. You will translate documents, assist orientations, and help ensure clear information flow between Creole-speaking employees and management.

Ideal candidates are fluent in Creole and English, with strong communication skills and a professional, confidential approach. Prior translation experience is preferred, and manufacturing familiarity is a plus.