Bilingual Emergency Rent Program Coordinator

Community Action Organization; Hillsboro (OR); On-site; USD 28,000 - 34,000; Full time

Job summary

Community Action seeks a dedicated bilingual (English/Spanish) Emergency Rent Program Specialist to join our team and serve as the first contact for individuals seeking emergency rent assistance, ensuring compliant operations and accurate data handling.

The role emphasizes data management, reporting, and coordination with internal teams and partner organizations, requiring strong organizational skills and attention to detail.

Qualifications

• High School Diploma or equivalent; two years of detailed data management and reporting experience.
• Advanced proficiency with Microsoft Office (Word, Excel) and databases; strong data handling.
• Excellent written and verbal communication; ability to work independently with multiple priorities.
• Bilingual proficiency in Spanish and English (spoken and written).

Responsibilities

• Act as the primary coordinator for all Emergency Rent activities and special projects, ensuring program compliance and adherence to policies.
• Develop and maintain data quality processes; run quality reports and generate leadership reports.
• Serve as the initial point of contact for individuals, process prevention referrals, approvals, and service entries; oversee program systems including online and partner requests.
• Liaise between the program and internal teams and external community partners; inform staff of IT system changes.
• Provide administrative support including scheduling, reserving locations, and taking meeting minutes.

Skills

Bilingual English/Spanish

Education

High School Diploma or equivalent

Tools

Microsoft Office

Databases

ServicePoint

OPUS

Child Plus

Job description

Community Action seeks a dedicated bilingual (English/Spanish) Emergency Rent Program Specialist to join our team and serve as the first contact for individuals seeking emergency rent assistance, ensuring compliant operations and accurate data handling.

The role emphasizes data management, reporting, and coordination with internal teams and partner organizations, requiring strong organizational skills and attention to detail.