Bilingual Housing Access Advisor – Rental Assistance

Masis Staffing Solutions; Town of Springfield (WI); Vor Ort; USD 23.000 - 33.000; Vollzeit

Zusammenfassung

Masis Staffing is seeking a Community Specialist-Homelessness Prevention Advisor – Rental Assistance (Bilingual English/Spanish) at $20.50/hour, starting 11/2 or 11/9. The role acts as the second stop after rental assistance applications, ensuring applications are complete and documents are collected from clients and landlords.

Key responsibilities include ensuring deadlines, maintaining accurate case files, and coordinating with Housing Resource staff to address eviction issues and connect

Qualifikationen

• Bilingual English/Spanish strongly preferred.
• Strong customer service skills with an empathetic listening style.
• Experience using multiple databases/case management systems.
• Proficiency with Outlook and Microsoft Teams.

Aufgaben

• Assess client needs and provide information, referrals, and education to resources.
• Determine eligibility for financial assistance under housing programs.
• Process applications for financial assistance in a timely manner with deadlines.
• Maintain complete, accurate case files and up-to-date databases.
• Educate clients on tenant/landlord rights, rental assistance, and resources.
• Assist clients with housing search tools and problem solving with staff.
• Support tenants in eviction situations and explain eviction processes.

Kenntnisse

Bilingual English/Spanish

Customer service

Attention to detail

Time management

Tools

Case management systems

Document scanning

Web-based phone systems

Outlook & Teams

Jobbeschreibung

Masis Staffing is seeking a Community Specialist-Homelessness Prevention Advisor – Rental Assistance (Bilingual English/Spanish) at $20.50/hour, starting 11/2 or 11/9. The role acts as the second stop after rental assistance applications, ensuring applications are complete and documents are collected from clients and landlords.

Key responsibilities include ensuring deadlines, maintaining accurate case files, and coordinating with Housing Resource staff to address eviction issues and connect