Bilingual EAP Advisor - Employee Wellness & Support

Zachry Group; San Antonio (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Zachry Group is seeking an Employee Assistance Program Advisor (Bilingual) to support the employee community from our San Antonio, TX home office. The role focuses on providing resources, referrals, and non-clinical support to employees and their families.

The ideal candidate will hold a Master’s degree in Counseling or Social Work, be bilingual in Spanish, and possess relevant EAP licensing. Travel may be required for site or hospital visits as part of a comprehensive well-being program.

Qualifications

• Master's degree in Counseling, Social Work, Ecumenical Studies or equivalent field
• Bilingual (Spanish)
• Licensed MSW, LPC, LCSW, LCDC or equivalent field applicable to EAP
• 1–5 years’ experience based on master level area of study or chaplaincy field
• Ability to communicate efficiently and effectively both verbally and in writing
• Experience with Microsoft Office applications

Responsibilities

• Provide bilingual in-person, telephonic and email assistance to employees and their family members
• Research information, resources and referrals for employees and their family members
• Provide presentations regarding the EAP program and other work/life topics
• Continually promote the EAP program throughout the organization
• Develop and maintain relationships with business units
• Conduct occasional site visits and hospital visits
• Maintain case records in a Case Management System (CMS)
• Collaborate with departments on projects related to employee well-being
• Be accessible to management for critical incident consult and response 24/7
• Maintain confidentiality and be trustworthy
• Operate with ecumenical sensitivity and empathy
• Exhibit professionalism and compassion in daily work
• Connect with people from diverse backgrounds
• Be a calming presence in stressful situations

Skills

Bilingual English/Spanish

Communication

Research & referrals

Presentations

Case management familiarity

Education

Master's degree in Counseling or Social Work

Tools

CMS (Case Management System)

Microsoft Office (PowerPoint, Word, Excel)

Job description

Zachry Group is seeking an Employee Assistance Program Advisor (Bilingual) to support the employee community from our San Antonio, TX home office. The role focuses on providing resources, referrals, and non-clinical support to employees and their families.

The ideal candidate will hold a Master’s degree in Counseling or Social Work, be bilingual in Spanish, and possess relevant EAP licensing. Travel may be required for site or hospital visits as part of a comprehensive well-being program.