Bilingual Dispatch Clerk

Merchants Distributors, Inc. (MDI); Port Saint Lucie (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

Merchants Distributors, Inc. (MDI) in Port St. Lucie area is seeking an entry-level Dispatch Support to assist with daily transportation operations.

The role involves dispatching routes, coordinating schedules, and supporting loading and administrative tasks. Hours are 2pm-11pm, with a fast-paced environment focused on efficient delivery operations. The ideal candidate is organized, detail-oriented, and bilingual in Spanish and English, with basic DOT knowledge and proficiency in Microsoft

Qualifications

• High school diploma or equivalent; college coursework a plus.
• Experience in transportation or dispatching preferred.
• Knowledge of DOT rules and driver hours of service.
• Strong organizational skills and attention to detail.
• Fluent in Spanish and English (written and spoken).

Responsibilities

• Support the Dispatch Supervisor in planning and dispatching daily driver routes.
• Provide route assignments and updates to drivers in Spanish and English.
• Monitor drivers and adjust schedules to ensure timely deliveries.
• Maintain records of routes, schedules, and delivery times.
• Review driver expense reports for accuracy and policy compliance.
• Assist in coordinating driver schedules to ensure coverage for all routes.
• Inform drivers promptly of schedule changes and route updates.
• Support supervising truck loading for accuracy, efficiency and safety.
• Ensure orders loaded per delivery schedules and customer specs.
• Provide general admin support to transportation department.

Skills

Bilingual: Spanish & English

Strong organizational skills

Excellent communication

Education

High school diploma or equivalent

Some college coursework in logistics/ transportation

Tools

Microsoft Office

Job description

Overview

Port St. Lucie Area

Entry Level Position

Assist with the daily operations of the Transportation Department.

Responsible for dispatching routes, coordinating schedules, preparing expense reports for drivers, and supporting loading and operational activities.

The candidate should be organized, detail-oriented, and capable of working in a fast-paced environment to ensure efficient transportation operations.

Hours 2pm-11pm

Responsibilities

• Support the Dispatch Supervisor in the planning and dispatching of daily driver routes.
• Provide route assignments and updates to drivers in both Spanish and English.
• Monitor drivers and offer updates or adjustments as necessary to ensure timely deliveries.
• Maintain accurate records of routes, schedules, and delivery times.
• Review driver-submitted expense reports to verify accuracy and compliance with company policies.
• Assist in coordinating driver schedules to ensure sufficient coverage for all routes and shifts.
• Ensure that drivers are informed of schedule changes and route updates promptly.
• Provide support in supervising the truck loading process to ensure accuracy, efficiency, and adherence to safety standards.
• Ensure that orders are accurately loaded in accordance with delivery schedules and customer specifications.
• Provide general administrative support to the transportation department, such as preparing reports or communicating with other teams.

Qualifications

• High school diploma or equivalent (some college coursework in logistics, transportation, or a related field is a plus).
• Previous experience in transportation, logistics, or dispatching role preferred.
• Knowledge of DOT rules and regulations, including driver hours of service and safety compliance requirements.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office applications (Excel, Word, Outlook).
• Bilingual: Fluent in Spanish and English, both written and verbal.
• Excellent communication skills, both verbal and written.
• Ability to multitask and work effectively in a fast-paced environment.

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