Bilingual Digital Navigator (Spanish) Community Tech Coach

DigitalLift; Austin (TX); Hybrid; USD 57,000 - 58,000; Part time

Job summary

digitalLIFT seeks a Bilingual Digital Navigator in Texas to provide in-person, virtual, and hybrid support at partner sites. The role requires travel across Williamson, Travis, Caldwell, Bastrop, Hays, Comal, and Bexar counties and may start as Part-Time or Consultant with potential to transition to Full-Time.

Responsibilities include attending events, aiding internet adoption, device training, and coaching in introductory digital skills.

Qualifications

• Bilingual Spanish and English required.
• Strong written and verbal communication skills.
• Experience in customer service or nonprofit settings preferred.

Responsibilities

• Provide in-person, virtual, and hybrid support to community members at partner sites.
• Attend events and assist with internet adoption and device training.
• Coach learners in basic digital skills and use of internet resources.
• Communicate with learners via calls, video, email, or text to support goals.

Skills

Bilingual Spanish

Communication skills

Customer service

Independent work

Time management

Education

High School diploma or GED

Tools

Office software (Word, Excel, Google Docs)

Job description

digitalLIFT seeks a Bilingual Digital Navigator in Texas to provide in-person, virtual, and hybrid support at partner sites. The role requires travel across Williamson, Travis, Caldwell, Bastrop, Hays, Comal, and Bexar counties and may start as Part-Time or Consultant with potential to transition to Full-Time.

Responsibilities include attending events, aiding internet adoption, device training, and coaching in introductory digital skills.