Bilingual Diagnostic Scheduler - Remote (Within 60 mi)

HCA Healthcare; Miami (FL); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Career development opportunities

Job summary

HCA Healthcare is seeking a Bilingual Diagnostic Procedure Scheduler for a Work from Home role. The position requires residence within 60 miles of an HCA hospital and entails scheduling patient tests, obtaining pre-certifications, and entering information into the scheduling system.

Responsibilities include answering calls, coordinating ancillary, surgical and medical procedures, and ensuring accurate physician orders and insurance details.

Qualifications

• Minimum of one year of related experience, preferably medical procedure scheduling.
• Work from home employees are required to have wired high speed internet (25MB Download, 15MB Upload).
• Live within a 60 mile radius of a HCA Hospital.

Responsibilities

• Answer incoming calls in a timely and professional manner.
• Schedule patients for ancillary, surgical and medical testing/procedures using the scheduling module (e.g., Meditech).
• Inform about insurance carrier plans and out-of-network status to patients or staff.
• Communicate testing requirements per scheduling module instructions.
• Ensure edits are in the scheduling system and physician orders are indexed properly.
• Know scheduling reports for next-day readiness and Meditech downtime contingencies.
• Coordinate with physician offices to obtain pre-cert/authorization numbers and correct MRN.
• Maintain open communication with registration regarding unscheduled patients and testing times.

Skills

Bilingual

Customer service

Scheduling

Tools

Meditech

Job description

HCA Healthcare is seeking a Bilingual Diagnostic Procedure Scheduler for a Work from Home role. The position requires residence within 60 miles of an HCA hospital and entails scheduling patient tests, obtaining pre-certifications, and entering information into the scheduling system.

Responsibilities include answering calls, coordinating ancillary, surgical and medical procedures, and ensuring accurate physician orders and insurance details.